Where people are our passion
AGVC provides a wide array of services that allow you the flexibility and time that you need in order to focus on your patients and clients. Allow us to provide your veterinary team the tools and support that they need to realize their full potential. Below are just a few training workshops that have proven to be valuable to other practices
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Financial Review
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Inventory Control & Training
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Staffing efficiencies
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One on one coaching
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Human Resources
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Training Webinars
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Onsite Customizable Training
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Specializing in all aspects of Cornerstone Software
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Online Training platform - coming soon..
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Ready made templates for hospital policies
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Ready made templates for operating procedures
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and so much more....
Our services aim to meet the needs of the small business owner as well as emerging and experienced leaders in your organization. Check out a few of our workshops that are available below. Don't see what you are looking for? Contact our office for a customized training just for your organization!
Inventory Management
We can offer inventory support in a variety of ways
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Tools and ready made forms to manage inventory challenges
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Review of your current inventory processes
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Tools for budgeting and analysis
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Onsite training
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Webinar training
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On demand training modules -coming soon..
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Training for inventory is available for beginning, intermediate and advanced inventory managers
Business Operations
Support can be offered in a variety of ways
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Ready made templates for standard operating procedures
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Financial review and goal setting
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AAHA certification prep book
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Accounts receivable review and processes
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Budgeting tools
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Staff wages
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Inventory
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Marketing
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Leadership Tools
Being a leader can be challenging but we can help
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Coaching with continued support
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Leadership development
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Beginner
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Intermediate
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Advanced
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Tools to help build rapport with your team
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Learn how to adapt your leadership style
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Leadership team development
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Customized programs
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Online reputation management
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Dealing with challenging clients
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and more....
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Looking for something else let us know what it is and we can provide it
Human Resources Support
Human Resources can be challenging to say the least. Let us help take some of the challenges off your plate
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Editable templates
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Job Descriptions
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Review forms
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Interviewing
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Recruitment
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Disciplinary forms
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Scheduling templates
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Webinar Training
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Onsite training programs
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Online training modules - coming soon
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Customizable ready made training programs for all positions
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Looking for something else let us know what it is and we can provide it
Customer Service Team Training
Every business is only as good as their gatekeepers. Let us help you make yours "Customer Service Rock Stars!"
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Secret Shopper Calls
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Detailed reports on all calls
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Techniques and tools to improve the customer experience
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Script creation for your customer service team
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The art of forward booking
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Compliance starts with the first call
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Tools to help your customer service team convert calls to clients
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The art of discussing value when reviewing fee's
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Webinar Training
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Onsite training programs
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Online training modules - coming soon
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Customizable ready made training programs for customer service team
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Looking for something else let us know what it is and we can provide it
Support Team Training
Every business is only as good as the the team that represents the organization. Let us help you make yours "Rock Stars!"
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How to discuss treatment plans with confidence
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Value over cost
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Techniques to connect with your customers
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Script creation discussing your wellness recommendation
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It's a team effort - Understanding the roles in the veterinary hospital
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Compliance starts with a conversation
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Tools to help your team convert recommendations to services provided
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The art of discussing value when reviewing fee's
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Webinar Training
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Onsite training programs
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Online training modules - coming soon
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Customizable ready made training programs for veterinary team
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Looking for something else let us know what it is and we can provide it